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  CSR POLICY  

Our Mission:
 

As the marketplace that has giving back at its heart, our mission is to connect leading brands, retailers and small businesses with active and engaged online shoppers. We then donate 10% of gross revenues to nonprofits who are committed to supporting the homeless and those in need.
 

At Viosmart, our Corporate Social Responsibility (CSR) Policy aims to change the world for good.
 

Through our operations, we recognise that we have an important role to play in the interlinking structures of people, communities, organisations, industries and the environment. We acknowledge that our company has an impact on these structures, which we aim to be a positive one. To achieve this, we will strive to implement our brand values:
 

Care & Compassion:
 

We value compassion and understanding, by not just telling people we care about them, but showing them.
 

Truth & Sincerity:
 

We value sincerity by always remaining truthful, open, and honest, not only with ourselves, but with every single member of the Viosmart ecosystem.
 

Giving Back:
 

In a world tarnished with stories of landfill waste, and polluted seas, we want to make a difference. We value giving back by encouraging our community members to embrace the circular economy, and give back as they receive.
 

We intend to lead our field in these values and our objective is to continuously learn how we can change the world for good.
 

The policy below serves as the guidelines for our company, our partners, our community and our suppliers.
 

Compliance
 
People
 

Our aim is to:
 

  • Protect the health and safety of our employees
     

  • Respect the rights and dignity of individuals within our community
     

  • Support diversity and inclusion of all people
     

  • Challenge any instances of racism, sexism or any other power imbalances that leave others at risk
     

  • Be an equal opportunity employer and abide by all fair labour practices
     

  • Promote collaboration and teamwork
     

Business
 

We strive to do business with integrity, honesty and respect. To encourage and promote a healthy workplace, we aim to be:
 

  • Transparent, competent and accountable
     

  • Kind, polite and understanding
     

  • Respectful of others
     

Legality
 

We will:
 

  • Comply with the law
     

  • Honour our brand values
     

  • Aim to keep our partners accountable
     

  • Follow anti-bribery and anti-corruption practices
     

Environment
 

Our aim is to:
 

  • Reduce, reuse and recycle
     

  • Limit our use of unnecessary packaging and harmful substances
     

  • Encourage our community members to embrace the circular economy
     

  • Operate and promote a paperless office environment where possible
     

  • Allow our employees to work from home, either part or full-time where operationally possible
     

  • Pursue sustainable business operations by continually improving operational efficiencies and environmental performance
     

Human Rights & Modern Slavery
 

Our company is committed to respecting and upholding internationally recognised human rights. We will strive to ensure that our activities and operations do not directly or indirectly violate human rights in any country (eg forced labour, child labour, human trafficking etc).
 

Positive Actions
 
Donations & Aid
 

Giving back and charitable contributions are central to our mission of changing the world for good. We direct a percentage of all Viosmart Marketplace UK revenues to Viosmart Box For Good Foundation, who work with effective charities and nonprofit organisations to transform lives around the world for good.
 

Learning
 

We are committed to the United Nations Global Compact. We endeavour to adopt sustainable and socially responsible policies, and to report on their implementation. We will strive to remedy any CSR issues at Viosmart that may be brought to our attention by anyone.
 

We accept that we will not change the world overnight, but we do believe that we can all play a part in making a meaningful difference. Our objective is to continuously learn how we can change the world for good.
 

Contact Us
 

If you have any questions or comments about this policy, or matters generally, please contact us via email at csr@viosmart.co.uk or write to Viosmart Marketplace Limited, 167-169 Great Portland Street, London, W1W 5PF.
 

This CSR Policy was last updated on 29 January 2024.

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